Privacy Policy
Effective Date: October 2025
At Bess Travel Concierge, your privacy is of the utmost importance to us. We are committed to protecting the personal information you share with us and ensuring it is handled responsibly.
Information We Collect
We may collect information you provide directly to us, such as:
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Personal Details: Name, contact information, and travel preferences.
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Travel Documents: Passport or visa information (as required to provide travel services).
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Payment Information: Details for bookings, reservations, and transactions.
We may also automatically collect certain information when you use our website, such as your IP address and browser type, to improve our services and user experience.
How We Use Your Information
Your information is used strictly for the following purposes:
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Travel Management: Planning and managing your travel arrangements.
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Processing: Handling bookings, payments, and visa applications.
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Communication: Providing essential travel information and updates, including:
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Contacting you via email, telephone, SMS, or equivalent electronic communication (such as push notifications) regarding updates or informative communications related to functionalities, products, or contracted services, including security updates when necessary or reasonable.
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Providing you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
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Service Improvement: Enhancing our services and customer experience.
Note on Mobile Privacy: We do not share your mobile device information or messaging consent with third parties or affiliates for marketing or promotional purposes. The aforementioned categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third party.
Information Sharing
To provide our services, we may share your information with trusted third parties, including airlines, hotels, tour operators, and visa processing agencies. All third parties are required to protect your information in accordance with this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
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Access and Update: Review and correct your personal information.
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Request Deletion: Request the removal of your information (subject to legal or contractual obligations).
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Opt-Out: Unsubscribe from receiving promotional communications at any time.
Cookies and Tracking
Our website may use cookies to enhance the user experience. You can adjust your browser settings to refuse cookies; however, please note that some website features may be affected as a result.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date of the update will be clearly indicated.